![]() ![]() I had two separate accounts (both office 365 mailboxes) and they both configured fine, and 'focused view' is now working for both. Next, open Outlook, and add the office 365 mail account(s). There's no reason other than space not to create a new one, leaving the old profile in place as a backup/reference). To create a new profile, go to Control Panel (small icons view) -> Mail (Microsoft Outlook) select 'Profiles / Show Profiles', then add a new profile, and make it the default (I prefer not to delete the existing profile in case there are settings / configs of value there. 'Show Focused Inbox' in Outlook Desktop If the option is not available, also try disabling the feature from OWA Options. Posted on 28 August 2018 by Beaming Support If you find that all emails do not show in your Outlook inbox, it may be that you have the focused inbox feature enabled. ![]() I have 2 MS Office 365 hosted 'exchange' mailboxes. You can turn off Focused Inbox in Outlook desktop in the menu to the right of the Focused/Other tabs via unticking the 'Show Focused Inbox' if it's available. Exiting / re-entering Outlook also 'fixed it', but again, only until the first use of the search feature). No other solutions in the existing profile would persist past the first attempt to search (adding back 'Focused' in the Ribbon half-worked, but only until I searched. Simple way to remove the focused inbox in outlook or hotmail, as it is the most annoying thing everIf you have any questions, leave them in the comments :-). Based on a suggestion in another instance of this problem, I resolve the exact same problem on my Windows 10 laptop by creating a new Outlook Profile, and then adding my email account(s) to this new profile. ![]()
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